Candidates trust AI screening when it is honest, quick and fair. Tell them it is AI up front, keep the screen short and about the real job, ask everyone the same questions, show the evidence behind every score, keep a person in charge and close the loop with every candidate.
Say it is AI, up front.
Tell candidates at the start of every AI screen. Honesty here builds more trust than any clever script.
Keep it short and useful.
Ten minutes, questions about the real job and a clear next step at the end.
This call is with an AI assistant from the hiring team. Is now a good time?
Yes. I've done six years in ICU, mostly nights.
- Night shift: yes
- Texas license: verified
- Start date: March
Same questions, same scorecard.
Consistency is what makes AI screening fairer than ad hoc phone calls.
Show the evidence, keep a human in charge.
Every score should link to what the candidate said. People make the final call and can override any score.
Dana R. reviewed the transcriptOffer another way in.
Some candidates need an accommodation or prefer to speak with a person. Tell them how to ask, and make sure someone responds. Some laws require this for automated tools.
Close the loop.
Every candidate hears back, pass or not. A fast "no" is better than silence.
Know the rules where you hire.
AI in hiring is regulated in a growing number of places, including New York City, Illinois, Colorado and the EU. Rules commonly cover telling candidates, explaining how a tool is used, bias audits and human review. Check with your legal team before you launch.



